- Does the criticism seem reasonable? Is there some truth to what was said? (Perhaps you should pay attention to the remark.)
- Have I been criticized by other people on the same issue? (If so, maybe it warrants attention.)
- Does the person making the critical remark know what he or she is talking about? (If he or she is a self-appointed critic-at-large, ignore the remark.)
- Was the remark really directed at me, or was the critic venting general frustration, anger, or bitterness at something over which I have no control? (If criticism stems from general dissatisfaction, let it slide.)
- Is the criticism based on a difference of opinion? (If so, don’t overreact.)
Author’s content used under license, © 2008 Claire Communications
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