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Mrs. Melody Taylor-Fliege has provided invaluable support to the work of the Integrated Training Service team at the UN Global Service Centre (UNGSC) to the delivery of group life coaching sessions to UN staff members deploying to field operations as part of our Civilian Pre-deployment Training course. On 23 and 31 January 2014, Mrs. Taylor-Fllege facilitated session on ‘Embracing Change’ and ‘Culture and Diversity’ respectively, supporting participants to build up resilience and strength in these two areas. Both coaching initiatives received very good reviews from participants, who found them relevant and important, especially at this transitional period of their lives. Mrs. Taylor-Fliege has been a pleasure to work with. She has demonstrated enthusiasm and a high level of professionalism and integrity in every step of this joint project. In addition, all members of the ITS-UNGSC team, including myself, enjoyed working with Mrs. Taylor-FIiege, and were grateful for the positive contribution she made to the course. Given the above, I have no reservation in recommending Mrs. Taylor-Fliege for similar roles. If required, I would be happy to provide further details her work with us.